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    Return Policy Honey Be Worldwide

    Attention: Sale items can only be returned for STORE CREDIT. We are unable to make exchanges or give refunds for any items bought on any sale.

    1) I didn’t like it, i want to return it!

    Were you not satisfied with the product you got? If so, then follow these instructions: Request a return by sending an e­mail to: hello@honeybe.com.br, with the subject line: RETURN. You must get in contact with us after you receive the product(s) to let us know about your wish to return it. Our team will get in contact with you, authorizing you to send the product back. We should get back to you within 1-­3 business days.

    Returns must be returned within 21 days after the date that the package was received. Honey Be Worldwide will not accept any returns after 21 days. Items may be returned for Store Credit only. Returned items must be unworn and unwashed (free from any stains such as makeup, deodorant and others) with all Honey Be Worldwide and product tags attached.

    Hats, underwear, swimwear and bodysuits cannot be returned. All footwear returns must include the original shoebox in its original condition, without postal labels. We do not do exchanges ON THE SAME ITEM. Due to the high demand for our products, we cannot guarantee that we will have the same product that you wish to exchange (in other sizes, for example) at the time your return comes in.

    The shipping carrier you use to return merchandise (UPS, FedEx, USPS) is up to you, but we strongly suggest choosing the method in which you got the shipping from Honey Be Worldwide. Also, it is recommended that you choose a carrier that provides tracking.

    When returning products that you were not satisfied with, Honey Be Worldwide is not responsible for lost return packages and shipping fees.

    2) Defective items

    Before anything, we apologize for the inconvenience. We will do everything to fix this problem as soon as possible. Send an e­mail to: hello@honeybe.com.br with the subject line: DEFECTIVE ITEM(S). Defective items must be reported within 2 business days, if you do not report it we will not issue credit. If you believe you have received an incorrect merchandise, please contact us within 24 hours of receiving your package.

    *If you are returning because you got the wrong product(s) or believe that it was a fulfillment error in our end, please contact: hello@honeybe.com.br with the subject line: FULFILLMENT ERROR. Attention: if you want to return an international package the shipping expenses must be paid by the buyer (this is for any kind of return).

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